Support Specialist

12 Сентября

Партнерские Вакансии

Компания "Яндекс"

About the job:

Yandex Go is looking for a Support Specialist to respond to customer queries, make outbound calls, and gather customer feedback. Apply if you have a passion for helping people and good problem-solving and conflict management skills.

You will be responsible for:

Responding to customer queries in a timely and accurate manner via phone, email, and chat

Making outbound/proactive calls to our customers and partners

Sharing feature requests and effective workarounds with team members

Gathering customer feedback and share it with our product, sales, and marketing teams

You might be a fit if you have:

Passion for helping and communicating with people

Good problem-solving and conflict management skills

Strong writing and verbal skills in English and Uzbek. You should be able to write quickly and accurately

We offer:

Remote work, which saves time perfectly

Schedule: 2/2 from 6:00-18:00, 2/2 from 8:00-20:00, 2/2 from 10:00-22:00, 2/2 12:00-00:00 or 2/2 20:00-08:00 Tashkent time

Stable salary: fixed salary and bonus based on work results

Compensation for the cost of the Internet and your own equipment every month;

Paid distance learning

The opportunity to develop professionally - the Company has rotation programs on an ongoing basis